Top Tech Jobs & Startup Jobs

The Team Manager - Travel will lead a team of travel consultants, ensuring exceptional service and performance to exceed KPIs. Responsibilities include providing coaching, analyzing performance data, implementing strategies for improvement, and collaborating with departments for customer satisfaction.

As a Customer Support Consultant, you will handle customer inquiries through calls and emails, provide knowledgeable and friendly service, remain updated on internal processes and technology, and achieve sales metrics. Role involves teamwork and maintaining documentation accuracy.

The Operations Manager will oversee community performance through coaching and auditing, partner in continuous improvement activities, advocate for clients by ensuring deliverables are met, and manage teams by addressing attendance and performance issues, while providing necessary training and updates.

The Quality Analyst evaluates customer transactions to ensure accuracy and adherence to processes. They focus on improving customer experience and employee engagement while meeting performance goals. This role involves attending calibration sessions and maintaining client communication.

The Retail Customer Service Professional will provide customer support via email and chat, addressing client needs, resolving issues, and maintaining high satisfaction. Responsibilities include assessment of client inquiries, building relationships, handling complaints, record-keeping, and ensuring consistent service standards. Candidates should be empathetic and possess strong communication skills.

The Operations Manager will monitor customer service metrics and develop strategies for improvement, analyze customer feedback, ensure compliance with policies, and collaborate with cross-functional teams. This role requires strong analytical and leadership skills to enhance customer service processes and a proven record in managing large teams.

The IT Deskside Professional - GTI Specialist provides world-class customer support for desktops, laptops, and mobile devices, troubleshoots core infrastructure issues, assists in business ramp activities, and strengthens relationships between IT and service delivery programs, requiring a strong technical background and customer service skills.