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9 Days Ago
Tarlac City, Tarlac, Central Luzon, PHL
39,547 Employees
Junior
39,547 Employees
Junior
Artificial Intelligence • Analytics
The Lead - Real Time Analyst is responsible for monitoring call center performance in real-time, coordinating with supervisors on adherence issues, preparing end-of-day performance reports, and ensuring productivity improvements. This role requires basic knowledge of call center KPIs and support in managing team productivity.
9 Days Ago
Naga, Camarines Sur, Bicol, PHL
39,547 Employees
Junior
39,547 Employees
Junior
Artificial Intelligence • Analytics
Seeking a Sales Coach / Supervisor to assist, support, and coach sales personnel, develop sales strategies, evaluate performance, conduct training sessions, and analyze trends. Requires experience in managing a team, knowledge in sales, and strong communication skills.
9 Days Ago
Tarlac City, Tarlac, Central Luzon, PHL
39,547 Employees
Mid level
39,547 Employees
Mid level
Artificial Intelligence • Analytics
The Real Time Analyst monitors real-time service level performance in a call center, identifying risks to KPIs and coordinating with supervisors for improvements. Responsibilities include preparing performance analysis reports and strengthening team relationships through effective communication and leadership.
9 Days Ago
Naga, Camarines Sur, Bicol, PHL
39,547 Employees
Entry level
39,547 Employees
Entry level
Artificial Intelligence • Analytics
Customer Service Consultant responsible for providing exceptional customer service, answering inquiries, processing payments, and up-selling products and services.
9 Days Ago
Tarlac City, Tarlac, Central Luzon, PHL
39,547 Employees
Entry level
39,547 Employees
Entry level
Artificial Intelligence • Analytics
Customer Service Consultants answer inbound calls, provide exceptional customer service, respond to inquiries, process payments, and perform general account maintenance. Up-selling customers to new products or services may be encouraged.
9 Days Ago
Tarlac City, Tarlac, Central Luzon, PHL
39,547 Employees
Entry level
39,547 Employees
Entry level
Artificial Intelligence • Analytics
As a Customer Service Consultant, you will serve as the primary point of contact for consumers, providing exceptional service by answering inbound calls, responding to inquiries about products and services, processing payments, and performing account maintenance, including upselling new products when appropriate.
17 Days Ago
Houston, TX, USA
Remote
39,547 Employees
Senior level
39,547 Employees
Senior level
Artificial Intelligence • Analytics
The Business Development Manager at Sutherland will execute strategic lead generation initiatives, focusing on enhancing revenue growth through multi-channel campaigns, market research, and technology utilization. This involves optimizing customer acquisition, nurturing leads, and collaborating with various stakeholders to align with the company's objectives.
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