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The Principal Software Engineer at Level AI will lead the engineering efforts, focusing on scalable systems design and mentoring junior engineers. Responsibilities include creating technical roadmaps, collaborating with stakeholders, and ensuring best practices throughout the software lifecycle.

The Tech Support Engineer is responsible for providing technical assistance and support to customers, troubleshooting issues, and collaborating with product and engineering teams to resolve problems. They will develop expertise in SaaS integrations and document best practices.

As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.

The Enterprise Account Executive will focus on major strategic deals with large US companies, managing relationships with executives and facilitating the sales process. Responsibilities include holding discovery calls, product demos, prospecting new clients, delivering proposals, and collaborating with cross-functional teams to enhance customer experience.

As a Field Marketing Manager, you will develop and execute campaigns to build brand awareness and support sales growth. Responsibilities include overseeing customer marketing initiatives, managing digital campaigns, and analyzing performance metrics to reach revenue targets.

As a Lead Solutions Architect, you will work with technical teams to architect solutions for contact center operations, integrate AI products with telephony and CRM systems, and ensure successful customer implementations. You'll also mentor team members and advocate for best practices.

The Group Product Manager will lead product strategy by analyzing and prioritizing new features, driving product execution, collaborating with cross-functional teams, launching products, and managing the product lifecycle. They will continuously assess customer needs and emerging technologies to optimize product offerings and drive growth.