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The PST Director will lead the Partner Success team in Korea & Japan, providing strategic direction and ensuring partner retention. The role includes guiding team members in their career development, assessing market trends, and enhancing customer satisfaction with services and technology.
As a Sales Manager at Insider, you will focus on acquiring and managing relationships with mid and enterprise clients, guiding them through all stages of the sales process. Your responsibilities will include prospecting, conducting platform demonstrations, and closing deals, leveraging your expertise in sales and your ability to think strategically.
The Solutions Consultant role involves understanding the Martech domain, engaging with prospects as a trusted advisor during sales, creating tailored demos and presentations, managing responses to technical RFIs/RFPs, and collaborating with the Product Management Team on market insights and product features.
As a Technical Support Specialist, you will be a vital part of the Partner Success Team, focusing on support processes for partners using our products. Your main responsibilities include assisting partners, resolving technical issues, and ensuring positive customer experiences.
As a Solution Architect at Insider, you will leverage your technical expertise to ensure seamless partner onboarding and implementation of Insider products. Your role involves strategic problem-solving and providing support to enhance customer experience within our AI-native platform.
The role involves becoming an expert in Insider products and making recommendations on sales and integration strategies to enhance customer experiences.
In this role, you will act as the primary contact for clients, ensuring they understand their needs and successfully leverage Insider's technology to meet their goals. Your responsibilities will involve bridging the gap between client requirements and product features, ensuring optimal utilization of the platform to maximize value for clients.
As an Account Manager, you will oversee renewals and stakeholder management. You will collaborate with Customer Success Managers, manage high-level stakeholders, drive renewal, create expansion opportunities, and negotiate contract terms.
The Customer Success Manager will develop relationships with clients, ensure their success with Insider's platform, drive engagement through effective communication, and manage their experience using the AI-driven customer experience solution offered by the company.
The Marketing Operations Analyst is responsible for managing marketing operations and automation processes, optimizing tech stack usage, and providing analytics to inform marketing strategies. The role involves collaborating with the marketing team to drive revenue growth and improve customer engagement through data-driven decision-making.
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