Top Tech Jobs & Startup Jobs

As an Account Director, you will manage renewals and stakeholder relationships, coordinating with Customer Success Managers. Your key responsibilities include driving renewals, identifying expansion opportunities, negotiating contracts, and conducting business reviews to align Insider's offerings with client needs.

The Customer Support Specialist will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction. They will collaborate with the Customer Success Team to deliver solutions and support for Insider's AI-native platform, focusing on best practices and customer relationship management.

As a Technical Support Specialist, you will be responsible for resolving customer inquiries, providing excellent customer service, and ensuring client satisfaction. You will work closely with cross-functional teams to address and troubleshoot issues while maintaining a focus on customer success and product knowledge.

As an Account Director, you will manage renewals and engage with high-level stakeholders to drive contract negotiations and identify expansion opportunities. You will collaborate with Customer Success Managers and oversee the needs of accounts to align with Insider's product offerings, focusing on business reviews and stakeholder nurturing.

As a Technical Support Specialist at Insider, you will resolve customer queries, troubleshoot issues, and ensure that clients maximize the platform's capabilities. You will work closely with the Partner Success Team to deliver excellent customer experiences and foster long-term relationships.

As the Customer Success Manager, you will serve as the primary liaison to clients, ensuring they understand and utilize Insider's platform to meet their needs. You will collaborate with internal teams to provide top-tier support and develop key account plans to enhance customer satisfaction and technology adoption.

As an Account Director, you will manage renewals and stakeholders, coordinate with Customer Success Managers, drive renewal opportunities, handle contract negotiations, and conduct Business Reviews to assess stakeholder needs and align them with Insider's product offerings.