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The Customer Success Manager at Insider will drive partner success by implementing strategies to enhance customer experience and satisfaction. This role requires forming strong relationships with stakeholders and utilizing data-driven insights to optimize outcomes. The successful candidate will also participate in the broader objectives of the Partner Success Team across multiple regions.

As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.

The Customer Onboarding Manager will work with new and existing clients during the transition from sales to onboarding. They will manage project delivery, understand business requirements, and ensure clients gain maximum value from the Insider platform.