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The Engagement Manager is responsible for driving customer satisfaction, managing assigned accounts, and expanding service opportunities. Duties include establishing project success criteria, measuring ROI, conducting business reviews, and coordinating with sales and service teams to identify and close additional opportunities.

The Dynamics 365 ERP Supply Chain Consultant is responsible for providing post-implementation support, troubleshooting issues with the Dynamics 365 ERP application, and assisting customers with various modules, including Sales and Marketing, Procurement, and Inventory Management. The role requires excellent customer service and communication skills while maintaining customer relationships and optimizing operations.

The Senior Consultant is responsible for consulting on Dynamics 365 ERP engagements, focusing on implementation and support of the Supply Chain Management modules. Responsibilities include facilitating client needs, gap analysis, producing design documents, and leading project teams to ensure successful outcomes.