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The User Services / Helpdesk Specialist 2 is responsible for providing IT end-user support in an enterprise biotech environment, managing issues via email, phone, and ticketing systems, participating in IT projects, and maintaining desktop technologies.

The Test Coordinator is responsible for managing clinical and administrative duties, including patient communications, data entry, verification of test requisitions, and maintaining quality results. The role involves working with the field team to enhance patient experiences and address billing inquiries, ensuring compliance with regulatory standards. The coordinator must also maintain knowledge of industry requirements and manage logistics for patient reports and specimen collection.

As a Senior Software Engineer, you will be responsible for designing and implementing customer-facing web applications, mentoring team members, and collaborating with stakeholders to define and transform requirements into scalable microservices APIs while ensuring compliance with PHI standards.