Best Tech Jobs & Startup Jobs 2024

Support Ninja

Technical Support Team Leader

2 Days Ago

Pampang, Angeles, Pampanga, Central Luzon, PHL

1,063 Employees

1-3 Years of Experience

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1,063 Employees

1-3 Years of Experience

Other

The Technical Support Team Leader will lead and manage a team of technical representatives to ensure exceptional customer experiences, improve team performance, and foster a positive work environment. Responsibilities include coaching team members, monitoring performance metrics, analyzing areas for improvement, and collaborating with cross-functional teams to optimize workflows.

Support Ninja

Technical Support Representative III (SME)

2 Days Ago

Clark, Balibago, Angeles City, Pampanga, Central Luzon, PHL

1,063 Employees

1-3 Years of Experience

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1,063 Employees

1-3 Years of Experience

Other

As a Technical Support Representative III, you will provide advanced technical support through various channels, create and manage case records, contribute to knowledge base articles, and maintain client confidentiality. You’ll also mentor team members, identify training needs, and generate performance reports, while owning escalated cases during the resolution process.

Support Ninja

Salesforce Admin Support

2 Days Ago

Manila, First District NCR, National Capital Region, PHL

Hybrid

1,063 Employees

3-5 Years of Experience

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1,063 Employees

3-5 Years of Experience

Other

As a Salesforce Admin Support, you will provide technical assistance and customer support, handling customer inquiries, troubleshooting software issues, and mentoring Technical Support Specialists. You will ensure a high level of customer satisfaction and success by leveraging your knowledge of Salesforce and managing customer cases efficiently.

Support Ninja

Project Manager (SaaS)

2 Days Ago

Manila, First District NCR, National Capital Region, PHL

Hybrid

1,063 Employees

7+ Years of Experience

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1,063 Employees

7+ Years of Experience

Other

The Project Manager will define project requirements, create and manage project plans, lead and motivate cross-functional teams, communicate with stakeholders, manage budgets, identify risks, and ensure compliance with project standards, while staying updated on the latest technology trends.

Support Ninja

Senior Renewals Manager

2 Days Ago

Taguig City, Fourth District NCR, National Capital Region, PHL

Hybrid

1,063 Employees

5-7 Years of Experience

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1,063 Employees

5-7 Years of Experience

Other

The Senior Renewals Manager leads the Commercial Renewals team, focusing on strategic planning, process optimization, and performance management, while mentoring Team Leaders and aligning organizational goals. The role involves utilizing data analytics for decision-making and ensuring effective collaboration across teams to enhance customer success and achieve KPIs.

Support Ninja

Commissions Analyst

2 Days Ago

Manila, First District NCR, National Capital Region, PHL

Hybrid

1,063 Employees

3-5 Years of Experience

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1,063 Employees

3-5 Years of Experience

Other

As a Commissions Analyst, you will manage the end-to-end commission payment process, ensuring accurate and timely payments for colleagues on variable compensation plans. You will analyze financial data, identify process inefficiencies, and provide recommendations for improvement, while collaborating with finance team members.

Support Ninja

Technical Support Representative I

2 Days Ago

Pampang, Angeles, Pampanga, Central Luzon, PHL

1,063 Employees

1-3 Years of Experience

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1,063 Employees

1-3 Years of Experience

Other

The Technical Support Representative provides technical assistance and support to customers experiencing issues with products or services. Responsibilities include troubleshooting hardware and software concerns via phone, chat, or email, creating case management records, developing training materials, and maintaining customer knowledge bases.