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As a Support Engineer at Lumos, you have the opportunity to be a founding member of our Support function. Partnering with the Solutions Engineering team as well as Customer Success Managers, your role is essential to the success of our customers. Enablement, troubleshooting, and clarity of communication are pillars in your everyday interactions. You'll not only report to the Support Engineering Lead but partner with them in developing clear swimlanes for Support at Lumos.

The Senior Product Marketing Manager will lead the positioning, messaging, and go-to-market strategy for the Lumos SaaS Management portfolio, collaborating with product management, marketing, and sales teams to drive product launches and customer advocacy.

The Senior Product Marketing Manager will oversee the messaging, positioning, and go-to-market strategy for the Identity Management portfolio, collaborating with product management and sales teams. Responsibilities include product launches, content creation, competitive intelligence, and customer advocacy to enhance the company's market position and drive customer value.