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As an Associate in Technical Consulting, you will support project goals by performing technical functions, running client Discovery sessions, obtaining platform expertise, and assisting in client scoping initiatives. You'll need good communication skills, a proficiency in technical concepts, and the ability to design software solutions based on customer needs.
Key member of the sales team at ServiceRocket, responsible for acquiring key accounts, generating leads, closing deals, and driving transformational service solutions using Atlassian products. Must have a proven track record in enterprise sales, B2B environments, and experience in Tech or SaaS companies.
ServiceRocket invites individuals to submit their resumes for future opportunities across various teams such as Analytics, Engineering, Sales, and Customer Success. The company emphasizes professional growth, a collaborative culture, and numerous employee benefits. Candidates will engage in a unique interview process that allows them to assess if ServiceRocket is the right fit for them.
As a Senior Project Manager, you will oversee multiple complex customer projects, managing resources, budgets, risks, and quality. You will collaborate with stakeholders to drive project delivery, improve management processes, and identify new opportunities.
As an Associate Engineer in Customer Support at ServiceRocket, you will handle customer inquiries, ensure satisfaction, troubleshoot issues, create help documentation, and provide feedback to the product team. The role involves debugging, tracking issues according to SLAs, and engaging in ongoing training.
Join a dynamic tech company as a Technology Consultant, designing and implementing high-quality solutions. Engage with customers, provide technical guidance, and support solution roll-out. Promote yourself as a subject matter expert and assist with proposal development. Bachelor's degree in Computer Science or related field required. Strong experience in technical consulting, customer engagement, and Agile development methodologies is essential.
The Senior Engineer in Customer Support will manage customer support tickets, provide technical solutions for complex queries, engage in real-time chat interactions, identify and document solutions, and communicate with account managers to address issues beyond the standard resolution process. Continuous learning and understanding customer needs are essential.
As a Sales Representative at ServiceRocket, you will identify and convert leads into sales opportunities, manage key accounts, and close new business deals to meet quotas. Responsibilities include conducting product demonstrations, analyzing market data, and developing sales strategies.
Seeking a Technical Support Engineer to provide high-quality technical support for cloud-based BI solutions, troubleshoot data integration issues, and collaborate with internal teams. Must have a Bachelor's degree in Technology or Computer Science, 2+ years of experience in technical support, strong knowledge of BI tools, proficiency in SQL and Python, and excellent communication skills.
As a Senior Representative in Customer Solutions, you will focus on key account acquisition, lead generation, and closing business deals. You will educate customers on service offerings, manage sales pipelines, and drive initiatives for improving sales-qualified leads, all while negotiating complex enterprise deals.
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