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Resolve client service issues, coordinate with internal and external departments, fluent in English and French, university degree in finance or related field, 2-3 years' experience in financial services preferred, strong communication skills, in-depth understanding of financial instruments and exchange operations

As a Customer Services Representative at Interactive Brokers, you will handle client inquiries, provide assistance in understanding trading processes, troubleshoot issues, and liaise with internal teams. Required skills include Microsoft Word, Excel, Bloomberg, UNIX, and basic programming knowledge. Fluency in English and Chinese is preferred. Bachelor's degree and 2-3 years of customer service or financial service experience are required. Hybrid work arrangement with competitive benefits and opportunities for career progression.

Resolve client service issues in a thorough and expeditious manner. Coordinate activities with other departments. Fluent in English and German. University degree in finance, economics or related field. Strong communication skills. Experience in financial services preferred.

Liaise with clients globally, handle inquiries, troubleshoot issues, educate clients on trading systems, assist in trading processes, and collaborate with internal teams. Requires strong product knowledge, analytical mindset, stress handling ability, and proficiency in English and Chinese.

The Bilingual Trade Issues Representative will manage client service issues, focusing on financial services inquiries related to trading platforms and account operations, and facilitating communication with various departments to resolve complex issues.

Provide client support for trading platform inquiries and troubleshoot technical issues. Act as a liaison between clients and internal teams, ensuring effective issue resolution and maintaining communication through various channels.

The L1 Technical Support role involves providing remote support to clients regarding the Interactive Brokers' platforms, addressing technical and software issues, and communicating effectively to resolve client-reported problems. The role requires analytical skills to troubleshoot issues and a basic understanding of financial products.