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Responsible for Level 2 End User and Windows system support including maintaining VMware VDI system and Windows Desktop issues. Participate in Root Cause Analysis (RCA) process for Windows and VMware problems. Must have strong technical skills in VMware Horizon View, Windows Server, Windows Desktop, Dell desktops, HP server hardware, and Office 365. Excellent client service skills and a minimum of 5-10 years of experience in the financial industry are required.

As a Client Solutions Specialist at Interactive Brokers, you will handle client inquiries, educate clients on trading systems, troubleshoot issues, and liaise with various internal parties. Requires strong product knowledge, analytical mindset, and fluency in English and Mandarin. Candidates with financial institution experience and relevant licenses preferred.

Liaise with clients globally, handle inquiries via various channels, educate on trading systems, assist with trading cycle, troubleshoot and escalate issues. Strong product knowledge and analytical mindset required. Excellent English and Chinese skills. Hybrid work arrangement role at a global financial services company.

Monitoring, troubleshooting, and resolving operational issues within the global brokerage system. Providing technical support, analyzing workflows, and developing monitoring tools. Acting as the primary escalation point for technical issues.

The Software Support Engineer at Interactive Brokers will be responsible for addressing issues in the trading platform, translating technical requirements, coding applications, testing and debugging, and collaborating with team members. The role requires strong attention to detail, a Bachelor's degree in a related field, knowledge of core Java, and a desire to learn Java Swing. The company offers performance-based bonuses, vision and dental care benefits, stock incentive plan, and on-site lunch.

Interactive Brokers is setting up a new Global Technical Operations team in Mumbai and seeking experienced managers to build and lead a local team. Responsibilities include hands-on management, team development, real-time system monitoring, troubleshooting, and technical support. Key requirements include technical team management experience, Bachelor's degree or apprenticeship in a technical discipline, and proficiency in Unix/Linux, networking, and scripting languages.

The Software Support Engineer will address externally and internally reported issues in the end-user facing trading platform, translate technical requirements, code applications, test and debug applications, liaise with QA staff, and collaborate with team members.