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The Financial Manager at Shift4 will be responsible for supporting the organization’s financial health by developing advanced financial models, preparing reports, conducting analyses, and providing strategic recommendations to management related to the payments processing industry.

As a Finance Data Business Analyst, you will analyze transactional and financial data, support the Finance Control team with data validation, perform reconciliations, and provide statistical data to regulatory authorities. You will facilitate communication between Finance and Business Intelligence teams and assist in training the Finance team on data tools.

The Director of Accounting will manage the month-end close process, oversee accruals and journal entries, maintain the general ledger in compliance with GAAP, and lead the accounting team to ensure financial accuracy and timely reporting. Responsibilities include process improvement, audit preparation, and collaboration with other departments to align accounting data with business objectives.

The Technical Support Representative will help customers with e-commerce issues on Shift4shop, using troubleshooting methods and analyzing logs. Responsibilities include customer support via various channels, diagnosing and resolving technical issues, and maintaining service levels. The role requires excellent communication and documentation skills.

The Customer Service Supervisor will coach staff to deliver exceptional service, monitor departmental KPIs, manage training for the technical support team, and ensure customer satisfaction. This role entails multitasking in a fast-paced environment while fostering strong relationships within the team and with business partners.

The Sales Representative is responsible for engaging sales partners, presenting Shift4's services, and developing sales strategies. Duties include training on products, communicating with partners, meeting sales goals, and keeping documentation organized. The role requires excellent communication skills and the ability to work independently or as part of a team.

The POS Support Representative is responsible for diagnosing and resolving issues with POS systems and credit card terminals while providing excellent customer service. They will manage customer interactions via phone, email, chat, and tickets and work collaboratively with team members to find solutions and improve terminal performance.