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The Senior Support Engineer will manage the CIC environment within Cleo B2B Cloud systems, troubleshoot EDI-related issues, respond to incidents, investigate data issues, provide bug fixes, onboard trading partners, and collaborate with internal departments to support customers effectively.

As a Sales Development Representative at Cleo, you'll identify new business opportunities through strategic prospecting and outreach. Working closely with the sales team, you'll generate leads, qualify prospects, and help develop a robust sales pipeline, contributing to the organization's growth. You'll also enhance your sales development skills and work with various sales tools and platforms.

Join Cleo as a Solutions Architect in the Pre-Sales team to demonstrate the value of integration solutions to prospects, lead technical discussions, conduct presentations, and complete proofs of concept.

The Account Executive at Cleo is responsible for building relationships with clients, executing the sales process, and meeting client needs to increase sales. This role involves educating clients, adjusting messaging based on feedback, and collaborating with the sales team.

Provide advanced technical assistance in resolving customer issues, verify reported bugs, provide technical solutions to customers, conduct customer calls, and escalate software bugs or enhancements. Deliver accurate and detailed solutions for Cleo Cloud software.

Design and develop full-stack components as a Senior Software Engineer II at Cleo, a cloud integration technology company. Mentor less experienced engineers, contribute to CI/CD pipelines, and evaluate external technologies for inclusion in products.

The Technical Solutions Manager will be the client's primary point of contact and accountable for the customer's support experience. Responsibilities include managing general functions, ensuring SLAs and contract expectations are met, addressing follow-up items, and coordinating across stakeholders.