Top Tech Jobs & Startup Jobs

As a Customer Experience Data Analyst, you will analyze customer interactions and behaviors using various tools and data analytics to improve customer service outcomes. Your role includes maintaining dashboards, providing actionable insights, and collaborating with different teams to enhance customer satisfaction through data-driven strategies.

OpenTable is looking for an experienced Support Manager to lead a team of Customer Service Supervisors in delivering excellent customer experiences. The ideal candidate must be fluent in Spanish and English, have strong leadership skills, and be able to coach and motivate team members effectively.

The Analyst, Revenue Strategy & Operations will support sales and services programs by analyzing large data sets to uncover trends and deliver insights. They will collaborate with multiple departments to design, implement, and optimize business needs effectively. Responsibilities include presenting data analysis, managing financial models, and improving processes related to Salesforce data stewardship.

The Account Manager, Enterprise at OpenTable will manage relationships with key restaurant groups, ensuring client satisfaction and retention. Responsibilities include delivering product presentations, resolving issues, providing operational data, and gathering client feedback for product improvements. The role requires travel and a strong passion for the restaurant industry.

The Customer Support Specialist will provide support to customers, addressing complex questions about OpenTable products, ensuring high-quality service while accurately logging interactions in the CRM system. The role involves communicating via calls, emails, chats, and other contact methods, focusing on customer satisfaction and maintaining strong relationships with clients.

As a Customer Support Representative, you will manage customer inquiries via calls, emails, and chat, providing outstanding service and resolving issues effectively. You'll log all interactions in Salesforce and help foster relationships with a diverse customer base while receiving support from the team.

Support Representative responsible for providing excellent customer service, answering questions about products, and logging interactions in the CRM. The role requires a strong passion for helping people and the ability to engage effectively with a diverse customer base, primarily in North America.