Top Tech Jobs & Startup Jobs

The Technical Analyst serves as a customer advocate, addressing issues with integration applications and providing real-time resolutions. Responsibilities include troubleshooting, documentation, development based on customer needs, and contributing to a supportive team environment. The role demands effective time management and a willingness to learn new technologies while being available for on-call support as needed.

The Technical Analyst at IDMWORKS is responsible for providing hands-on support in Identity and Access Management, focusing on Ping Products. Key duties include problem-solving, troubleshooting customer issues, guiding team operations, gathering requirements, and collaborating with product vendors to ensure efficient IAM solutions.

As an IAM Consultant specializing in Sailpoint, you'll gather requirements, install and configure IIQ solutions, conduct testing, and provide ongoing support. You will also maintain environments following best coding practices while staying updated on IAM trends and methodologies.