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As a Customer Success Manager at Avoma, you will lead initiatives to ensure customer outcomes, gather and analyze customer feedback, and drive onboarding and retention strategies. You will manage a portfolio of accounts, support customer engagement, and collaborate with engineering for software configurations. Your role is critical in representing customer voices and enhancing product development through insights and best practices.

As a Senior SRE, you will lead initiatives to improve application reliability, enhance the infrastructure, and drive automation efforts. Responsibilities include scaling APIs, maintaining CI/CD infrastructure, and implementing high availability architecture.

As a Mid-Market Account Executive at Avoma, you will manage the sales process for mid-market accounts, strategize on large deals, conduct product demonstrations, negotiate agreements, and cultivate sales opportunities. You will also analyze industry trends to enhance Avoma’s value proposition and drive customer engagement.