The Senior Data Engineer & Analyst will design and productionize complex data pipelines, develop data ingestion modules, build AI models, and apply CI/CD practices to ensure code readiness. Collaborating in an Agile environment, the role focuses on enhancing hotel revenue and minimizing operating costs through scalable data solutions.

The Central Support Supervisor will manage daily operations of the contact center, supervise a team, create staff schedules, ensure timely service, monitor performance metrics, manage escalations, conduct team training, and participate in projects from leadership. Strong leadership, coaching, and customer service skills are essential.