Top Tech Jobs & Startup Jobs

Product Manager responsible for driving product discovery, championing products, and working collaboratively with cross-functional teams to find solutions for consumer financial problems. Requires empathy, innovation, and experience in successful digital consumer products.

The Training & Quality Manager will oversee the development and implementation of comprehensive training programs and quality assurance initiatives, partnering with cross-functional teams and external vendors. Responsibilities include managing onboarding for BPO agents, designing tailored training content, evaluating training effectiveness, and continuously improving operational quality through data-driven insights and industry best practices.

As a Senior Complaints Specialist, you will be responsible for researching and resolving consumer complaints, partnering with various internal teams to address process gaps, and developing knowledge of applicable consumer protection laws. You will create detailed summaries and maintain reporting to highlight complaint issues and trends.