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The NOC Systems Engineer is responsible for handling L2 level tasks for various domains including Patching, Backups, and Windows. They coordinate with internal teams and customers to plan and execute tasks. Required qualifications include 1 to 3 years of experience, strong customer service skills, and proficiency in troubleshooting Windows, VMware, and Linux systems.

The NOC Engineer is responsible for customer service as it relates to the monitoring of customer applications and equipment. This position effectively handles customer calls and emails, answers questions, and routes incidents to the appropriate internal support groups. The NOC Engineer works closely with monitoring tools to identify and resolve problems quickly.