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The Product Support Specialist I will assist customers with hardware and software issues, guide them through troubleshooting, and interact with other departments to resolve more complex issues. This role involves maintaining documentation and following up on cases requiring further research.

The Outside Sales Account Executive will develop and maintain relationships with small to medium-sized business owners, manage a sales pipeline using Salesforce, prepare presentations, and close sales of payment processing services.

As an Implementation/Customer Success Manager, you will provide support throughout the client lifecycle focusing on implementation, data migration, and training. You'll establish strong relationships with clients to ensure a seamless onboarding experience and monitor account health while collaborating with internal teams to optimize customer satisfaction and software adoption.