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The Senior Technical Support Engineer provides technical leadership in support of Rocket products, troubleshooting and resolving complex problems, mentoring junior engineers, and collaborating with product development. Responsibilities include managing critical issues, creating training content, and participating in internal projects.

The Associate Technical Support Engineer provides assistance to customers regarding installation and troubleshooting of Rocket Software products while maintaining case tracking and contributing to team projects.

The Manager of Business Operations oversees financial data management, leads a team of analysts, ensures accurate invoicing and reporting, and creates efficient operational processes.

The Associate Technical Support Engineer provides second-level support for Rocket Software products, troubleshooting issues, guiding customers, and assisting other support engineers with solutions.

Develop and support IMS performance and monitoring products for IBM z/OS mainframes, leveraging High Level Assembler and other programming languages.

The Quality Engineer III tests, builds, and manages the lifecycle of Machine Learning services, develops automated tests, and collaborates in an agile environment.

The Software Engineer III designs and develops software programs, ensuring quality through debugging and troubleshooting, while maintaining timely delivery and compliance with requirements.