Top Tech Jobs & Startup Jobs

As a Sales Engineer at TravelPerk, you'll support internal teams in retaining and growing existing accounts through expert knowledge in product and integrations. Responsibilities include client integration management, technical discussions, product and integration training, and collaboration with account management and product teams.

As a Customer Care Agent at TravelPerk, you will support B2B customers in their business travels by resolving booking issues, maintaining high satisfaction standards, and anticipating customer needs. Your proactive approach and commitment to service excellence will directly impact customer retention and company growth.

As an Engineering Manager at TravelPerk, you will lead and develop a team of software engineers, ensuring effective collaboration and the performance of team members. You'll focus on strategic planning, mentoring, and technical guidance while managing recruitment efforts and aligning engineering objectives with business goals.

As a Customer Care Agent at TravelPerk, you will assist B2B customers with their travel needs, resolve booking issues, maintain high satisfaction standards, and foster client relationships. You will work proactively to address customers' needs, ensuring a 7 star satisfaction level, while staying informed about new product features and best practices.

As a Senior Data Analyst in Customer Care, you will analyze operational metrics, create insights for strategic purposes, automate reports, and support data-driven decision-making across teams. You'll work with stakeholders to enhance customer service efficiency and satisfaction through data analysis and recommendations.

The Quality Assurance Specialist will ensure the quality of customer interactions by monitoring performance, delivering training to outsourced staff, and collaborating with teams to improve vendor performance. Responsibilities include conducting evaluations, analyzing data for trends, overseeing monthly evaluations, and representing QA in business reviews, while staying updated on industry trends for continuous improvement.

As a Senior People Partner in Engineering and Product at TravelPerk, you will align people strategies with business goals, support performance management, develop talent strategies, and foster a culture of innovation within technical teams. You will manage one direct report and work closely with senior leadership to drive engagement and sustainable growth.