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As a Senior Software Developer at Okendo, you will focus on creating and improving integrations with the platform, ensuring high-quality code, mentoring other developers, and managing end-to-end delivery of tasks. You will collaborate across teams and maintain up-to-date knowledge of systems and product features, while implementing process improvements and actively participating in team discussions.

As an Account Executive at Okendo, you'll manage SMB and Mid-Market sales, converting leads into demos and ensuring client satisfaction. You will use value-based selling techniques, maintain CRM hygiene within Hubspot, and collaborate with senior team members on sales strategies while staying updated on industry trends.

As an Account Manager at Okendo, you will drive revenue growth by managing client accounts, fostering relationships, overseeing the upsell process, and providing exceptional customer service. This role involves conducting product demonstrations, managing the sales pipeline in Hubspot, and collaborating with various departments to ensure customer satisfaction and retention.

As a Software Solutions Engineer at Okendo, you'll analyze client needs, design custom software solutions, and provide technical support throughout the presale and post-sale processes. You'll work closely with both customers and internal teams to deliver effective software integrations for e-commerce merchants, leveraging a comprehensive understanding of the technology stack and product offerings.

As a Technical Support Specialist at Okendo, you will provide technical support to merchants, complete onboarding tasks, customize widgets, and troubleshoot front-end bugs. You will also collaborate with internal teams, contribute to documentation, and empower Okendo merchants through various channels.

As a Software Onboarding Specialist, you will manage the onboarding of new customers to the Okendo platform, acting as the main point of contact to ensure successful launches. You'll collaborate with various teams, guide customers through consultations and demos, and help them achieve their business goals using Okendo's marketing solutions.

The Software Implementation Specialist will manage the onboarding process for low-touch and SMB merchants, providing first-level support through chat, email, and Zoom. Responsibilities include coordinating onboarding, monitoring metrics, ensuring SLA adherence, assisting with software queries, maintaining CRM standards, and using critical thinking to resolve customer issues. The role focuses on enhancing customer satisfaction and ensuring a seamless go-live experience.