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The Channel Sales Manager is responsible for driving revenue growth through HR Technology channel partners by developing sales strategies, managing relationships, and achieving quotas. The role involves training partners, analyzing market trends, and collaborating with internal teams to enhance partner effectiveness and satisfaction.

The Enterprise Customer Success Manager will develop strong customer relationships to promote retention and loyalty. Responsibilities include onboarding new customers, maintaining regular communication, monitoring health metrics, implementing retention strategies, and resolving issues. They will ensure customer success through effective use of products/services and act as a customer advocate within the company.

The Customer Success Manager (CSM) will develop customer relationships that promote retention and loyalty. They will work closely with internal and external customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. The CSM will play a critical role in ensuring our customers achieve their desired outcomes, are satisfied with our products and services, and ultimately realize the value they expect from their investment.