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The HR Director of Customer Experience implements HR strategies, supports business objectives, manages HR initiatives, and supervises HR managers across various functions.

The Customer Experience Manager oversees store operations to ensure customer service excellence, associate coaching, and operational safety. They manage store standards, handle customer escalations, conduct training, and ensure a safe working environment while performing Manager on Duty tasks.

The Night Replenishment Manager oversees freight activities, coaches associates, ensures safety compliance, and participates in performance management. They coordinate tasks for efficiency and serve as a manager on duty.

Develop and implement supplier strategies, manage supplier relationships, oversee project teams, and ensure organizational goals are met through collaboration.

Customer Experience Managers oversee store standards, manage customer service, coach associates, ensure safety, and perform Manager duties. They drive engagement and efficiency while supporting store operations.

The Sr. Manager, Analytics & Insights develops reporting tools for strategic planning, analyzes data for opportunities, and manages direct reports within cross-functional teams.

The Customer Experience Manager oversees store operations, ensuring high customer service, coaching associates, and maintaining a safe environment. They handle customer escalations and assist with talent management, while also leading as Manager on Duty, ensuring store standards are met.