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The Customer Experience Manager is responsible for overseeing store operations, ensuring excellent customer service, coaching staff, and maintaining a safe environment. This role includes managing customer service escalations, performing Manager on Duty tasks, and collaborating with associates to meet store standards. The CXM leads training sessions and prioritizes safety protocols in all operations.

Customer Experience Managers at The Home Depot oversee store standards, focusing on customer service, safety, and operational processes. They coach associates, handle escalated customer issues, and ensure training on store policies. Responsible for daily tasks, CXMs also provide input on associate performance and contribute to a safe working environment by promoting safety standards and correcting hazards.

Customer Experience Managers oversee store standards, coach associates on customer service, and ensure operational processes are followed. They manage store safety procedures, address customer concerns, and perform Manager on Duty tasks. The role involves leading store readiness, monitoring customer flow, and providing feedback on service standards while supporting a safe working environment for associates.

The Senior Specialist in Internal Communications at The Home Depot will enhance internal engagement through strategic communication and creative execution. Responsibilities include crafting written and visual content, monitoring media trends, and managing stakeholder relationships. The role requires collaboration with corporate functions, particularly the Technology team, and a focus on storytelling and problem-solving.

The Payroll Analyst will manage payroll processing, ensuring timely and accurate delivery of payroll for Home Depot associates across multiple locations. Responsibilities include data collection, analysis, auditing for compliance, and collaboration with IT and vendors to resolve payroll issues.

The Director of Product Management at The Home Depot is responsible for driving product management excellence, aligning product strategies with customer needs, and ensuring the delivery of high-quality products. This role includes leading strategic planning, product development, and team management to enhance customer experience and achieve business goals.

The Outside Sales Representative drives incremental sales growth through new business development and account relationships. Key responsibilities include cultivating sales relationships, utilizing Salesforce for customer management, and conducting sales prospecting to drive business. The role involves collaboration with the Pro Sales Manager and requires regular travel for customer meetings.