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The Renewals Representative II will manage account renewals for existing customers in a fast-paced environment while seeking growth opportunities. Responsibilities include providing exceptional customer experiences, negotiating contract renewals with key decision-makers, and supporting account executives to drive revenue generation. The ideal candidate will possess strong communication skills and a proactive attitude towards customer success.
The Sales Development Representative role at Zendesk involves driving new business by qualifying inbound leads, upselling, and ensuring an outstanding customer experience. The position focuses on learning and career development in sales within a supportive team environment.
The Account Executive will drive revenue growth by acquiring new commercial customers and managing existing accounts. Responsibilities include developing sales strategies, nurturing customer relationships, leveraging data insights, leading sales cycles, and collaborating with internal teams to exceed revenue goals.
Seeking a Senior Growth Marketing Manager to drive product-led growth initiatives and support sales-led motions. Responsible for analyzing customer journeys, optimizing the marketing funnel, integrating marketing tools, leveraging AI for marketing strategies, and enhancing customer experience through messaging strategies. Qualifications include 5+ years in growth marketing, success in driving conversions, and familiarity with AI tools.
Staff Software Engineer role at Zendesk focusing on building analytics software and products. Responsibilities include collaborating with a team, working on performance projects, and mentoring other engineers. Tech stack includes Ruby, Scala, Typescript, Spark, Kafka, Flink, Redis, AWS, Docker, SQL, Terraform.
The Product Marketing Manager will drive Zendesk's Service narrative and GTM initiatives, supporting various PMM functions and collaborating with cross-functional teams. Responsibilities include market insights, product strategy evangelism, messaging enablement, collaboration with internal partners, and ownership of deliverables and processes. The role requires 4-6+ years of experience in product marketing, superior analytical and problem-solving skills, a customer-first mentality, and a BA/BS or equivalent degree.
Lead and manage a team of engineers in product planning and development, enhance team skills and performance, ensure efficient SRE processes, and improve the lifecycle of services from inception to deployment.
As a Staff Software Engineer (SRE) at Zendesk, you will engage in the full service lifecycle, enhance reliability practices, build tooling, guide teams, resolve incidents, and architect reliable platforms, all while mentoring others and driving high availability software standards.
The Technical Architect role at Zendesk's Managed Services team involves understanding and implementing customer requirements, collaborating with customers to build technical solutions, and providing feedback to influence product development. Responsibilities include leading technical discussions, designing technical solutions, and suggesting workarounds for product gaps.
The Group Brand Manager at Zendesk is responsible for developing and executing integrated marketing campaign strategies aligned with the company's objectives. This role involves analyzing market trends, managing global marketing campaigns, monitoring brand performance metrics, and fostering a culture of creativity and innovation within the team.
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