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As a Senior Software Engineer on the Ticketing Product team at Zendesk, you will build features ensuring reliable communication through the ticketing process, manage the software lifecycle, and champion code ownership while maintaining performance and stability.

The Engineering Manager will lead a full-stack team responsible for the Zendesk ticketing systems, focusing on product innovation, team mentorship, and system performance.

The Localization Manager oversees localization projects, collaborating with the Zendesk Marketing Localization team and managing schedules, quality assurance, and risk mitigation.

As a Software Engineer - Site Reliability, you will monitor systems, troubleshoot incidents, automate solutions, and collaborate on reliability practices.

As a Senior Software Engineer - Site Reliability at Zendesk, you will ensure product reliability, troubleshoot incidents, and automate monitoring processes while mentoring junior engineers.

As a Software Engineer II, you will monitor and troubleshoot service incidents, improve system reliability, automate tools, and collaborate across teams.

Join Zendesk's full-stack team to develop and enhance the ticketing system, ensuring effective communication and addressing user needs while mentoring junior colleagues.