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The Customer Engineer will develop deep knowledge of the CMG platform to support client inquiries and improve user experience. Responsibilities include handling customer support via multiple channels, diagnosing issues, providing API support, creating onboarding materials, documenting support issues, and driving customer satisfaction.

The Customer Engineer will support CMG's clients by developing a deep understanding of the CMG platform, addressing client inquiries, providing solutions and insights, and enhancing user experience. Responsibilities include handling customer support through various channels, resolving issues, creating onboarding materials, and collaborating with internal teams to influence product direction.

The Customer Engineer will develop expertise in the CMG platform to handle various client inquiries, enhance user experience, provide API support, and create onboarding materials. They will collaborate with internal teams to influence product direction and ensure high customer satisfaction through various communication channels.

As a Data Engineer, you will build and maintain scalable data pipelines, explore various data sets, transform and integrate data, contribute to data architecture development, and advance data engineering practices for a financial technology firm.