The Underpayment Specialist facilitates payment recovery for denied and underpaid claims, acting as a liaison for clients and overseeing the appeals process. Responsibilities include reviewing claims, verifying reimbursement documentation, and maintaining confidentiality with patient health information while optimizing revenue for healthcare providers.

The Denials Resolution Analyst manages the appeal process for denied and underpaid claims. They evaluate claims, communicate with clients and insurance payers, and gather necessary documentation to ensure accurate reimbursements while maintaining confidentiality of patient information.