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Yesterday
PA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support by offering technical assistance to customers and partners, managing support cases, conducting fault isolation, and collaborating with engineering teams. They also create configurations, troubleshoot issues, and help develop process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
MO, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you'll provide post-sales technical support, manage support cases, conduct root cause analysis, and collaborate with customers and teams to ensure product effectiveness. You'll also help develop automation processes and participate in on-call support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
NV, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
As a Palo Alto Technical Support Engineer, you'll provide technical support to customers, manage support cases, troubleshoot issues, and collaborate across teams. You'll also review technical content and participate in after-hours support while ensuring customer satisfaction through effective communication.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
TX, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support, manage support cases, conduct root cause analysis, and collaborate with engineering teams to resolve technical issues. They will also review technical documentation and help develop process efficiencies.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
WA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, troubleshooting, and technical assistance for customers, managing support cases, conducting fault isolation, and collaborating with engineering teams. Responsibilities also include documentation reviews and process automation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
MD, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales technical support, troubleshooting, and implementation guidance for Cortex. Responsibilities include managing support cases, analyzing technical issues, and offering best practices. Collaboration with customers and internal teams to improve product operability and support automation efforts is essential. Participation in on-call rotations and after-hours support is required to ensure customer success.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
MN, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer provides post-sales support, managing technical issues, and guiding customers on best practices with Palo Alto Networks products. Responsibilities include troubleshooting, collaborating with engineering teams, and participating in a weekend on-call rotation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
VA, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support to customers, manage support cases, conduct fault isolation, and offer best practice guidance. Responsibilities include collaborating with engineering teams, managing troubleshooting processes, participating in on-call rotations, and contributing to process automation efforts.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
SC, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide technical support and case management to customers, conduct root cause analysis, and collaborate across teams to enhance product operability. They will also support fault isolation, best practices, and post-sales technical documentation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
Yesterday
IN, USA
Remote
22,000 Employees
98K-165K Annually
3-5 Years of Experience
22,000 Employees
98K-165K Annually
3-5 Years of Experience
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Palo Alto Technical Support Engineer will provide post-sales technical support for customers, managing cases, conducting fault analysis, and offering best practice guidance. They will troubleshoot software and infrastructure issues, collaborate with engineering teams, and ensure customer satisfaction, while participating in on-call support as needed.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
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