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As a Customer Success Manager at Darktrace, you will manage a portfolio of existing customers, ensuring they maximize the benefits of their Darktrace deployment. Your responsibilities include handling customer escalations, driving renewals and expansions, and collaborating with cross-functional teams. You'll be expected to conduct health checks and present solutions to senior professionals within the cybersecurity field.

Manage accounts across the Benelux customer base, drive adoption and outcomes leading to renewals and expansion, conduct business reviews with clients, identify upsell opportunities, collaborate with internal teams, and monitor customer engagement to assess risk and improve account health.

Manage and lead a team of Sales Development Representatives, collaborating with various stakeholders to meet regional needs. Responsibilities include recruiting, coaching, conducting performance reviews, and managing team productivity to achieve sales goals.

The Solutions Engineer will act as the technical lead between clients and Darktrace, qualify and drive new business opportunities, collaborate with the sales team, conduct technology demonstrations, and design client-specific deployment strategies while traveling to client sites as needed.

As a Solutions Engineer, you will provide technical pre-sales and post-sales support to enhance customer satisfaction and drive revenue growth. You will collaborate with sales teams to deliver Proof of Value engagements, present cybersecurity reports to clients, and design custom integrations. Ideal candidates have technical backgrounds or related degrees, along with strong knowledge of network devices and cybersecurity.

Deal Desk Analyst at Darktrace, a global leader in cyber security AI. Responsibilities include deal structuring, contracting, margin analysis, revenue recognition compliance, and process improvements. Requires 4+ years of Deal Desk experience at a SaaS company. Strong collaboration and problem-solving skills are essential.

Join Darktrace, a global leader in cyber security AI, as a DevOps Engineer in a hybrid setup. Responsibilities include managing systems in AWS and Azure, collaborating in agile teams, and leveraging expertise in CI/CD, Python, and infrastructure provisioning tools. Benefits include holidays, medical insurance, and more.