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CyberArk's Customer Support Engineers provide technical support to enterprise customers, resolving issues via web, phone, and email. They document inquiries, collaborate with global teams, participate in on-call support, and engage with R&D teams to ensure customer satisfaction.

The HR Operations Coordinator manages HR operational tasks like new hire paperwork, employment verification, and data maintenance in HRIS. Responsibilities include handling payroll, ensuring data integrity in systems like SuccessFactors, and participating in HR and Finance projects to enhance HR processes.