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The Sales Manager for Retention in the Power & Renewables sector is responsible for managing churn, PI targets, and leading a team of Customer Success Managers. Key tasks include forecasting sales, executing retention strategies, coaching the sales team, analyzing retention statistics, and developing sales campaigns.

The Application Support Specialist ensures exceptional support for customers and internal teams, troubleshooting software issues, maintaining organized customer records, and providing education on product value. Responsibilities include managing inquiries, escalating issues, and collaborating with team members to enhance customer satisfaction.

The Customer Success Manager will guide customers throughout their engagement lifecycle with Enverus' software and solutions, focusing on customer retention, improving net promoter scores, and ensuring effective service delivery from account managers. This role involves relationship-building, proactive communication, and providing insights to enhance customer engagement. Responsibilities include managing customer success programs and delivering tailored advice based on industry insights.