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The Senior Partner Enablement Manager at Ping Identity is responsible for creating and implementing training and enablement plans for partners, coordinating activities across teams, addressing partner needs, and reporting performance metrics. This role aims to enhance partner knowledge and business readiness for Ping's solutions.
The Renewals Specialist will renew a diverse portfolio of maintenance, subscription, and SaaS renewals in an assigned territory. Responsibilities include managing renewals, driving growth during the renewal cycle, building quotes, negotiating contracts, collaborating with cross-functional teams, and forecasting renewals pipeline accurately.
The Technical Account Manager will ensure customers effectively utilize Ping Identity solutions by providing technical recommendations, conducting training, managing support escalations, and coordinating rollouts. The role involves collaboration with multiple teams to address customer needs and improve retention and loyalty.
As a Technical Account Manager, you will ensure customers effectively utilize ForgeRock solutions by providing technical recommendations, facilitating business reviews, offering training, and managing support coordination. You will collaborate with various teams and provide feedback for product development while maintaining best practices and compliance standards.
The Strategic Account Executive at Ping Identity is responsible for driving net new logo and upsell opportunities within an assigned territory. This includes implementing personal sales strategies, negotiating complex contracts, preparing subscription pricing, and collaborating with internal teams to maximize customer satisfaction and feedback.
As a Senior Copywriter at Ping Identity, you will craft engaging and strategic copy for various marketing channels, translating complex technology concepts into clear messaging that resonates with target audiences, especially within the B2B technology sector. Your collaboration with cross-functional teams will influence brand voice and drive customer engagement throughout the customer journey.
As a Senior Staff Site Reliability Engineer at Ping Identity, you will design and deliver solutions for cloud-hosted services, develop automated CI/CD pipelines, and support infrastructure and security technologies while collaborating with other engineers and evaluating new technologies.
The VP of Customer Success will lead initiatives to ensure customer sustainability and profitability, develop success metrics, implement a customer-first approach, facilitate training, manage processes for onboarding and renewals, and improve customer relationships. The role requires strategic leadership and accountability for achieving revenue goals.
The Payroll Manager at Ping Identity will oversee day-to-day payroll operations, manage a payroll team, ensure compliance with regulations, and provide customer service to employees regarding payroll inquiries. The role requires strong payroll expertise and the ability to adapt processes for a growing company.
The Strategic Account Executive at Ping Identity is responsible for managing an assigned territory to drive new sales and upsell opportunities. Key responsibilities include implementing sales plans, articulating value propositions, negotiating contracts, and reporting on sales forecasts while collaborating with internal resources and partners.
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