As a Customer Happiness Champion at Sendle, you will be responsible for providing exceptional customer service, collaborating with your team, and enhancing the customer experience. This role involves handling inquiries, resolving escalations through various support channels, and adapting to a fast-paced and dynamic work environment. You'll need strong communication skills and a genuine commitment to customer satisfaction.

As a Software Engineer at Sendle, you will collaborate with cross-functional teams to build solutions for environmentally sustainable parcel delivery, focusing on enhancing customer experiences and integrating with eCommerce platforms. You will also maintain robust, scalable applications while enjoying a flexible remote work environment.