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The Associate Support Engineer will provide Level 2 support for a Supply Chain Operating Network. Responsibilities include resolving incidents, maintaining customer interactions records, collaborating with multiple teams, updating knowledge base articles, and meeting KPIs for customer experience. The role requires excellent problem-solving skills and effective communication.
The Solution Architect analyzes customer trade compliance processes and implements E2open's Global Trade Management Intelligent Application Suite. They lead the design, development, and documentation of functional requirements, ensuring customer implementations are delivered to meet expectations while collaborating with cross-functional teams.
The Staff Software Engineer will collaborate with product development teams globally to design and develop server-side solutions for complex supply chain problems, contributing to the enhancement of application performance and reporting capabilities.
In this role, you'll collaborate with various teams to design and implement the commission system, manage commission processes, support the accounting team with accruals and reconciliations, and ensure compliance with internal controls. You'll also drive efficiency improvements and system enhancements while documenting processes and reporting results.
The Enterprise Solution Architect will implement complex supply chain management applications, collaborate with customers to define requirements, analyze data to identify issues, and deliver effective solutions. Requires experience in supply chain management and knowledge of Unix Shell Scripts, Java, and reporting tools like QlikSense.
The Senior Staff Software Engineer will work on Sales and Operations Planning and Demand Planning applications, partnering with cross-functional teams to design, develop, and launch innovative software solutions. Responsibilities include mentoring junior engineers, ensuring adherence to best practices, and overseeing the technical delivery of projects in an agile environment.
As a Staff Software Engineer, you will work with global teams to develop scalable applications, focusing on server-side requirements and solving complex sales and operations planning challenges. You will mentor junior developers and actively engage in adopting and evaluating new technologies.
The Support Analyst will provide support to global customers by diagnosing issues, troubleshooting, and managing incidents. Responsibilities include writing SQL queries, researching bugs, managing customer interactions, and collaborating with various teams to ensure customer satisfaction and issue resolution.
The Senior Implementation Engineer will configure and customize E2open’s Intelligent Application Suite, lead teams through the full software development lifecycle (SDLC), troubleshoot technical issues, and mentor team members. Responsibilities include translating customer requirements into technical designs, developing functional specifications, and collaborating with global teams to deliver solutions.
The Billing Analyst manages the billing process for assigned areas, ensuring accurate and timely invoicing and credit memos. They collaborate with local teams to streamline accounts receivable operations, maintain accounting controls, and support audits. This role also involves fostering relationships with customers and assisting in special projects.
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