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As a Customer Support Associate, you will assist Wise's customers via phone and email, building lasting relationships while collaborating with internal teams to enhance service quality. Your role involves problem-solving and taking initiatives to improve customer experiences and career progression.

The Senior Software Engineer - SRE role at Wise involves ensuring reliability across engineering teams by optimizing performance, handling incident management, and implementing best SRE practices. The engineer will analyze complex requirements and identify bottlenecks while collaborating with the platform team to enhance service quality.

As a Lead FinCrime Analyst at Wise, you will drive data-driven decisions to combat financial crime while enhancing user experience. Collaborate with product teams to develop metrics, automate investigations, and visualize data insights, contributing to a seamless financial system for users.

As a Senior Product Analyst in the Financial Crime product team, you'll analyze data to inform product decisions, track key metrics, collaborate with product managers and data scientists, and develop initiatives to reduce financial crime while enhancing customer experience.

The Knowledge Management Specialist will support the KYC function by creating and maintaining a centralized knowledge base, documenting workflows, leading knowledge management initiatives, and enhancing customer experiences through effective information management. The role entails promoting knowledge sharing, conducting quality checks, and collaborating with operational teams to reduce errors and improve efficiency.

The Senior Risk Manager will lead risk management efforts for the Wise Assets product, focusing on policy development, risk assessments, reporting, and compliance with regulations. Responsibilities include compiling risk insights, engaging with various stakeholders, and ensuring effective risk governance while driving process improvements and risk remediation plans.

The Device Management Engineering Lead will oversee the engineering team, focusing on building scalable solutions and enhancing technical efficiency. Key responsibilities include supervising productivity, setting KPIs, providing guidance, and maintaining high standards in alignment with company IT practices.