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The AI Senior Lead Business Systems Analyst at MetLife Data & Analytics is responsible for translating business problems into analytical solutions, collaborating with stakeholders, developing technical designs, and leading the team in project delivery. Key responsibilities include working with data scientists, identifying customer friction points, developing conversational flows, and incorporating new features to support corporate initiatives.

The Brand Customer Insights & Analytics Manager will design and implement predictive analytical models to inform brand strategy and business health measurement. This role analyzes data for brand health and consideration, manages global brand market research programs, and provides insights to drive brand activation, focusing on aligning insights with business growth.

Responsible for delivering architectural roadmaps and solution architectures aligned to one or more portfolios.

The Product Manager will oversee the product management roadmap, lead product development strategies, conduct competitor analysis, and enhance product offerings. Responsibilities include managing product policies, executing client-specific solutions, and providing technical guidance. The role requires building relationships across teams and ensuring successful product administration.

The Senior Auditor at MetLife is responsible for performing audits of financial, operational, and compliance risk management as well as legal management processes. Key responsibilities include executing audits, preparing audit deliverables, identifying audit issues, and automating testing for improved efficiency.

The Business Improvement Manager drives operational excellence by identifying and implementing process improvements. Responsibilities include analyzing business processes, gathering data to assess performance, and collaborating with teams to enhance efficiency and customer satisfaction. The role focuses on continuous improvement and leveraging data-driven insights to recommend effective business solutions.

The Client Service Manager oversees the service team within the Western Region, focusing on customer satisfaction and profitable revenue. This role manages account managers and consultants, addresses customer and broker issues, implements process improvements, and collaborates closely with Sales and internal resources to enhance service delivery and operational efficiency.