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In this role, you will lead customers in implementing ServiceNow's Strategic Portfolio Management products, focusing on process improvement, re-engineering, and business strategy alignment. You'll manage complex projects, guide customer needs, and support testing and documentation requirements. Up to 50% travel is expected annually.

As a Business Process Consultant, you will leverage ServiceNow's ITAM and ITOM products to support IT Operations and Asset Management. Responsibilities include leading process re-engineering workshops, defining future-state processes, guiding customer requirements documentation, and driving user acceptance testing. You'll also mentor team members and support sales activities, with up to 50% travel required to meet customer needs.

As a ServiceNow ITSM Consultant, you will guide and support IT departments in leveraging ServiceNow ITSM products, lead process improvement initiatives and workshops, draft user stories, and engage in testing and documentation processes to ensure customer satisfaction and project success while providing training to team members. Up to 50% travel is required.

The Business Process Consultant will act as a process expert for Security Operations using ServiceNow's Security Operations products. Responsibilities include leading process improvements, guiding customers on documentation, supporting testing phases, and preparing deliverables. The role requires consultative skills to influence stakeholders and ensure the effective structuring of incident data.

The ServiceNow ITAM Consultant leads efforts in IT Operations and Asset Management by utilizing ServiceNow's ITOM and ITAM products to enhance processes. Responsibilities include guiding clients through process improvement, conducting workshops, documenting business requirements, and ensuring successful implementation through testing and user acceptance. The role also involves mentoring team members and supporting sales activities, all while managing multiple projects and working closely with technical resources.

The role involves guiding IT departments in utilizing ServiceNow's ITSM products, leading design workshops, documenting business requirements, and promoting continuous improvement practices. The consultant will also support testing phases and provide training to the delivery team, while managing complex projects and advocating for customer needs.

The Business Process Consultant will lead the implementation of ServiceNow's Strategic Portfolio Management products, guiding customers through process re-engineering and the effective use of technology. They will manage customer interactions, develop user stories, and advocate for customer needs, ensuring successful project delivery while traveling up to 50% annually for client engagements.