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Lead a team of Software Engineers to support, maintain, and develop customer services platforms, collaborate on solution design, work on a 'Self-Hosted' platform using next.js, oversee support for Data Warehouse pipelines, evaluate Generative AI technologies, ensure agile delivery excellence, and maintain relationships with vendors.

As an Account Manager, you will enhance client satisfaction and retention through excellent support and service. Your responsibilities include achieving revenue targets, understanding client needs, strategically planning accounts, and developing relationships with key decision-makers in academic and research institutions.

The Senior DBA II will manage the data ecosystem, including databases and ETL processes, ensuring reliability and performance. Responsibilities include designing data infrastructure, collaborating on reports, implementing data governance, and continuously optimizing systems. The role requires strong analytical skills and effective communication with stakeholders.