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The Desktop Engineer II ensures the operation of desktop management functions in compliance with IT governance. Responsibilities include troubleshooting, implementing client software, patch management, and documenting standards. This role involves training staff, maintaining documentation, and collaborating with both technical and non-technical personnel. The position requires strong skills in Microsoft technologies and an ability to analyze complex systems.

The Contracts Compliance Manager develops and implements compliance programs for IT outsourcing services. Responsibilities include managing contract compliance, enforcing policies, conducting compliance audits, and liaising with executives to ensure adherence to contractual obligations. The role also involves managing risks, overseeing policy development, and training employees on compliance issues.

The Account Manager will manage client relationships, provide customer service, coordinate sales activities, and support the sales lifecycle through communication, problem-solving, and operational support. Responsibilities include handling contracts, scheduling, and facilitating consultant onboarding, while working closely with internal teams to enhance business operations.