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The Case Manager helps patients access necessary medications by working with healthcare providers and insurance plans. Responsibilities include conducting benefit investigations, supporting prior authorizations, navigating reimbursement issues, and acting as a liaison between patients and providers.
The Quality Assurance Specialist leads call monitoring, scoring, and reporting for Patient Solutions, ensuring quality standards are met. This role focuses on auditing case records, preparing quality reports, identifying service trends, and collaborating with management on program improvements. The specialist also supports training and participates in departmental audits as needed.
The Workforce Operations Analyst improves operational efficiency in Patient Solutions by utilizing WFM/WFO systems for monitoring performance, analyzing historical data, and making real-time enhancements. Responsibilities include creating reports, conducting root-cause analysis, and collaborating with leaders to optimize staffing and performance metrics.
The Workforce Operations Analyst enhances operational efficiency by monitoring live queues and utilizing WFM/WFO systems to maximize productivity. This role includes creating reports, performing data analysis, and partnering with team leaders to improve staffing and operational goals.
The Strategic Account Manager at AssistRx is responsible for cultivating client relationships with pharmaceutical manufacturing partners, presenting innovative ideas, resolving complex issues, and maintaining high client satisfaction. This role involves strategic partnership development, regular meetings, and managing deliveries effectively to meet client needs.
Drive the execution and delivery of features by collaborating with cross-functional teams, architects, product owners, and developers. Experience with microservice architecture and platform-based development.
The Strategic Account Manager at AssistRx cultivates and maintains relationships with pharmaceutical manufacturing partners, working with pharmaceutical executives to ensure they receive maximum value from iAssist's features and services. Responsibilities include forming strategic partnerships, presenting new ideas to clients, and managing the delivery of services. The role requires a Bachelor's degree and a minimum of three years of experience in customer support and/or sales, particularly in the Pharma industry. Technical skills are a must.
Communicate with clients, translate business requirements into technical designs, guide development teams, attend meetings, optimize products, provide technical support, contribute to ASP.NET Core services, improve service performance
The Data Quality Analyst is responsible for acquiring, managing, and analyzing data for internal teams, clients, and partners. This role involves onboarding data trading partners, monitoring client data submissions, and resolving data quality issues. Excel and healthcare/pharmacy data experience are preferred qualifications.
The Data Quality Analyst is responsible for acquiring, managing, and analyzing data for internal teams, clients, and partners. Responsibilities include developing reports, working with partners to create data feeds, and resolving data quality issues. The role requires experience with Excel, SQL, ETL, SSIS, and the Microsoft BI stack.
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