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The Customer Support Analyst will provide technical support to users, manage support tickets, collaborate with engineering and product teams, and generate reports using SQL and Excel. Responsibilities include troubleshooting technical issues, ensuring customer satisfaction, and contributing to knowledge management.

The Salesforce Administrator is responsible for managing and optimizing the Salesforce platform, customizing it to enhance business processes, collaborating with stakeholders for automation, managing security settings, creating reports and dashboards, and supporting end-users through training and problem resolution.

As a Data Scientist at CommerceIQ, you will work on building state-of-the-art ML solutions for B2B SaaS products. Responsibilities include deconstructing problems, designing product strategy, prototyping solutions, working with large-scale ecommerce data, and driving productization of techniques. The role requires a Bachelor's or Master's degree in Computer Science or Maths/Stats, strong machine learning knowledge, programming skills in Python/R, and excellent communication abilities.

You will develop, test, and release features that impact revenue for top brands, design scalable systems, conduct code reviews, mentor developers, and drive customer impact through collaboration with product teams in a Scrum environment.

The DevOps Engineer will manage and evolve cloud infrastructure, ensuring health, scalability, and security. Responsibilities include implementing DevOps methodologies, automating infrastructure setup with tools, managing CI/CD pipelines, and collaborating across teams while focusing on monitoring, security, and problem-solving.

The Solutions Consulting Director demonstrates CommerceIQ's software value to potential clients by conducting product demos, value assessments, and strategic consultations. They collaborate with Account Executives and other teams to address client challenges and needs, provide technical presentations, and help drive sales growth through deep understanding of digital shelf analytics and retail media.

The Head of Digital Transformation will drive initiatives for CPG customers, develop digital strategies, build professional services, maintain relationships with C-level executives, and ensure the successful adoption of B2B SaaS solutions. The role also involves identifying trends in CPG and ecommerce, collaborating with internal teams, and leading service sales activities.