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The Sr. PS Consultant in Custom Application Support will troubleshoot and resolve customer application issues, act as a liaison, create knowledge articles, monitor cloud applications, and interface with subject matter experts. They must handle unresolved issues and communicate effectively with stakeholders.

The Senior Account Executive is responsible for achieving annual sales targets by converting opportunities into business and expanding the company's presence within existing accounts. This includes developing account strategies, communicating Genesys' capabilities to clients, leading teams to ensure customer satisfaction, and establishing valuable client solutions with supporting ROI models.

As a Technical Adoption Champion at Genesys, you will drive the adoption of their platform by creating impactful strategies, engaging with executives, and providing technical guidance to customers. This role emphasizes collaboration with key accounts to ensure maximized use of the Genesys platform and includes promoting new features and maintaining customer relationships.