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The Analytics Manager, Global Web at Genesys is responsible for managing analytics reporting for the Genesys.com website, focusing on scaling analytics platforms to measure traffic, conversion, and engagement. The role involves creating dashboards, translating data insights, optimizing tagging, conducting web audits, and collaborating with stakeholders on performance improvements.

The Lead Developer in Data Engineering collects and analyzes data requirements from stakeholders, develops and optimizes data pipelines, and ensures data integrity for analysis. They utilize SQL and cloud technologies (AWS, Snowflake) for data modeling and visualization, and work closely with customer and data science teams to deliver effective data-driven solutions.

As an Account Executive at Genesys, you will manage sales opportunities, develop customer relationships, engage in consultative sales, and lead virtual teams through complex sales processes while achieving revenue goals.

The Senior Solution Architect will assist sales teams in promoting Genesys Cloud CX by leveraging technical knowledge to facilitate deep technical discussions, provide customized demonstrations, and act as a trusted advisor for customers and prospects. Responsibilities include training, innovation development, responding to RFI/RFPs, and engaging with Product Management.

The Senior PS Consultant will deploy technical solutions and provide support for Genesys Cloud capabilities, working with Project Managers and customers. They will deliver implementations, manage customer environments, provide training, and ensure efficient project delivery while maintaining high utilization on billable projects.

The Senior Customer Success Manager at Genesys is responsible for managing a portfolio of customers, ensuring their success in utilizing the Genesys Cloud platform. This role involves establishing relationships, developing Customer Success Plans, driving adoption of services and features, conducting reviews to track progress, and collaborating with various teams to enhance customer satisfaction and retention.

The Account Executive drives revenue growth by acquiring new customers and expanding current accounts. This role includes addressing client objections, developing account strategies, and fostering relationships with key decision-makers to maximize sales opportunities and exceed revenue targets.