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The Product Management Director for the Customer Loyalty Suite will drive revenue and product adoption, establish stakeholder relationships, develop go-to-market strategies, and analyze market trends. The role involves collaboration across sales, marketing, and engineering, ensuring customer success and value while advocating for customer needs.

As a Staff ML Engineer at Salesforce, you will design and drive technical ML strategies, lead end-to-end ML pipeline development, implement MLOps automation, and mentor junior engineers. Your role is crucial in enhancing marketing performance through innovative ML solutions, ensuring best practices in model governance, testing, and monitoring, and collaborating with diverse teams to achieve measurable impacts.

The role involves designing, developing, and implementing custom solutions using Salesforce, particularly focusing on Agentforce. Responsibilities include gathering requirements, developing high-quality Salesforce solutions, leading design sessions, conducting code reviews, and troubleshooting issues. The candidate must possess strong Salesforce knowledge and a passion for leveraging technology to enhance internal processes.