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The Partner Account Director at Salesforce is responsible for managing strategic partnerships, particularly with Accenture, to drive growth and enhance market presence. This role involves developing joint growth strategies, engaging with key stakeholders, leading teams, and navigating complex environments to ensure successful operational outcomes.

The Principal Technical Architect at Salesforce will guide customers in implementing innovative AI solutions, leveraging deep expertise in AI, ML, and CRM. Responsibilities include technical leadership in pre-sales, building scalable solutions, showcasing real-world applications, facilitating workshops, and creating educational content to drive customer adoption of the Agentforce platform.

The role involves designing and implementing operational processes for Agentforce Success, driving customer satisfaction through efficient workflows, and managing cross-functional projects. The Program Manager will engage with various teams to ensure alignment and success, continuously evaluate processes, and lead high-priority escalations.